Privacy Policy

Last Updated: February 01, 2025

1. Scope & Who We Are

Job Voyage Technolab ("we", "us", "our") provides IT job placement, career guidance, interview support, training and staffing services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our websites, interact with us, or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring the security of your personal data.

2. Data We Collect

Information You Provide

  • Contact Details: Name, email address, phone number, mailing address
  • Professional Information: Resume/CV, work history, skills, certifications, education
  • Account Information: Username, password (encrypted), profile preferences
  • Payment Information: Billing details (processed securely through third-party payment processors)
  • Communication Data: Messages, feedback, and correspondence with our team

Information We Collect Automatically

  • Usage Data: Pages viewed, time spent, click patterns, referring pages
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies & Tracking: Session cookies, analytics cookies, preference cookies
  • Location Data: General geographic location based on IP address

Note: We do not store raw credit card numbers. All payment processing is handled by secure, PCI-compliant third-party processors.

3. How We Use Your Data

We use the information we collect for the following purposes:

  • Service Delivery: Provide, operate, maintain, and improve our services
  • Job Matching: Connect candidates with suitable job opportunities
  • Communication: Send updates, newsletters, and respond to inquiries
  • Payment Processing: Process transactions and send invoices
  • Personalization: Customize your experience based on preferences
  • Analytics: Understand usage patterns and improve our platform
  • Security: Detect, prevent, and address fraud, abuse, or security issues
  • Legal Compliance: Meet legal obligations and enforce our terms

4. Data Sharing & Disclosure

We may share your information with:

  • Employers: When you apply for jobs, we share your resume and profile with potential employers
  • Service Providers: Third-party vendors who help us operate our services (hosting, analytics, payment processing)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes. Any data sharing is done with appropriate safeguards and agreements in place.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and choices
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@jobvoyagetechnolab.com. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Secure data centers and backup systems

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • The purposes for which we process your information
  • Whether we can achieve those purposes through other means

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team

Email: privacy@jobvoyagetechnolab.com
Phone: +1 (360) 783-3684
Address: Job Voyage Technolab, 123 Innovation Drive, Harrisonville, MO 64701, USA

We aim to respond to all privacy-related inquiries within 48 hours.